Usability Testing Plan | Etsy Website | Group Project (Scroll Squad)

For our group project, Scroll Squad, we developed a Usability Testing Plan for the Etsy website. Our goal was to assess the site's navigation, search functionality, and overall user experience. By outlining key tasks and success criteria, we identified potential pain points and recommended improvements to enhance Etsy’s usability, ensuring a smoother and more intuitive shopping experience for users.